Performance & Skills Dashboard
| Agent | API | Active Directory | Agent | Assets | Authentication | Billing | Compliance | Database | Integration | Networking | Notifications | Osquery | Other | Patch Management | Reports | Scanning | Security | Vulnerability |
Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cyrus Esperanza |
21
|
-
|
60
|
38
|
45
|
24
|
22
|
-
|
40
|
24
|
35
|
21
|
70
|
23
|
68
|
27
|
17
|
68
|
604 |
| Ann Ali |
23
|
36
|
41
|
21
|
22
|
21
|
56
|
17
|
26
|
30
|
20
|
-
|
70
|
17
|
20
|
21
|
20
|
27
|
488 |
| Sherry McManus |
30
|
20
|
21
|
20
|
20
|
42
|
27
|
-
|
34
|
22
|
32
|
17
|
70
|
20
|
32
|
26
|
23
|
22
|
478 |
| Richa Singhal |
-
|
23
|
64
|
23
|
22
|
20
|
27
|
22
|
22
|
17
|
20
|
-
|
70
|
27
|
24
|
23
|
17
|
51
|
471 |
| ConnectSecure Dev |
21
|
30
|
20
|
24
|
20
|
24
|
20
|
24
|
20
|
23
|
17
|
23
|
70
|
23
|
22
|
29
|
20
|
38
|
466 |
| Vrushali Parkar |
21
|
20
|
20
|
17
|
35
|
78
|
27
|
-
|
29
|
17
|
23
|
-
|
70
|
23
|
21
|
20
|
17
|
21
|
460 |
| Chaitanya C |
27
|
20
|
25
|
24
|
23
|
20
|
32
|
17
|
32
|
20
|
21
|
-
|
70
|
24
|
41
|
20
|
17
|
24
|
455 |
| Juliet Hinkley |
27
|
24
|
20
|
20
|
44
|
20
|
22
|
20
|
25
|
17
|
20
|
17
|
70
|
20
|
20
|
25
|
23
|
20
|
454 |
| ConnectSecure QA Team |
32
|
26
|
20
|
25
|
23
|
20
|
24
|
17
|
24
|
17
|
17
|
-
|
70
|
24
|
28
|
17
|
23
|
26
|
433 |
| Simone Walter |
21
|
22
|
21
|
23
|
40
|
22
|
24
|
-
|
26
|
20
|
20
|
-
|
70
|
20
|
27
|
28
|
24
|
20
|
428 |
| Kylie Esperanza |
24
|
20
|
35
|
25
|
22
|
26
|
20
|
-
|
20
|
20
|
26
|
-
|
70
|
21
|
20
|
26
|
26
|
25
|
426 |
| Aljo T J |
20
|
20
|
42
|
22
|
29
|
20
|
20
|
-
|
27
|
-
|
23
|
-
|
70
|
30
|
32
|
25
|
17
|
29
|
425 |
| Madhu ~ |
20
|
20
|
28
|
22
|
20
|
20
|
20
|
-
|
26
|
20
|
28
|
20
|
70
|
23
|
20
|
17
|
17
|
23
|
413 |
| Doug Mooney |
-
|
-
|
48
|
24
|
20
|
20
|
23
|
-
|
24
|
-
|
22
|
20
|
70
|
25
|
32
|
27
|
20
|
20
|
393 |
| Barsha Ghosh |
-
|
24
|
21
|
25
|
17
|
22
|
21
|
-
|
23
|
-
|
17
|
-
|
70
|
-
|
22
|
26
|
20
|
20
|
327 |
| James McCallum |
-
|
-
|
17
|
17
|
25
|
55
|
28
|
-
|
-
|
-
|
-
|
-
|
70
|
-
|
-
|
17
|
-
|
-
|
228 |
| Nick Benitz |
-
|
56
|
22
|
17
|
-
|
20
|
-
|
-
|
-
|
-
|
-
|
20
|
70
|
-
|
-
|
20
|
-
|
-
|
224 |
| Jason Calderin |
-
|
23
|
15
|
-
|
-
|
22
|
-
|
-
|
20
|
-
|
-
|
-
|
70
|
-
|
17
|
-
|
17
|
-
|
184 |
| Siranjeevi Ravichandran |
-
|
-
|
22
|
-
|
22
|
-
|
-
|
22
|
21
|
-
|
20
|
-
|
37
|
-
|
-
|
20
|
-
|
-
|
164 |
| Tanushreeb Behera |
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
13
|
-
|
20
|
-
|
-
|
-
|
33 |
| Abhi Singh |
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
16
|
-
|
-
|
-
|
-
|
-
|
16 |
| Agent | Total | Resolved | Avg Days | SLA Miss | Miss Rate | Open |
|---|---|---|---|---|---|---|
| Jason Calderin | 155 | 82 | 89.8 | 77 | 94% | 73 |
| Nick Benitz | 110 | 65 | 61.2 | 60 | 92% | 45 |
| Barsha Ghosh | 90 | 47 | 36.3 | 37 | 79% | 43 |
| ConnectSecure Dev | 1516 | 1218 | 31.0 | 911 | 75% | 298 |
| Aljo T J | 159 | 136 | 14.2 | 81 | 60% | 23 |
| Richa Singhal | 119 | 119 | 10.4 | 69 | 58% | 0 |
| Chaitanya C | 513 | 482 | 9.9 | 216 | 45% | 31 |
| ConnectSecure QA Team | 114 | 113 | 9.6 | 46 | 41% | 1 |
| Madhu ~ | 62 | 62 | 9.4 | 33 | 53% | 0 |
| Vrushali Parkar | 894 | 869 | 9.2 | 243 | 28% | 25 |
| Doug Mooney | 70 | 63 | 8.4 | 24 | 38% | 7 |
| James McCallum | 429 | 216 | 7.6 | 50 | 23% | 213 |
| Siranjeevi Ravichandran | 11 | 10 | 6.8 | 3 | 30% | 1 |
| Abhi Singh | 23 | 2 | 6.7 | 1 | 50% | 21 |
| Simone Walter | 195 | 183 | 4.7 | 37 | 20% | 12 |
| Ann Ali | 392 | 385 | 4.6 | 109 | 28% | 7 |
| Juliet Hinkley | 187 | 183 | 4.5 | 47 | 26% | 4 |
| Cyrus Esperanza | 144 | 136 | 4.1 | 20 | 15% | 8 |
| Kylie Esperanza | 224 | 215 | 3.3 | 25 | 12% | 9 |
| Sherry McManus | 467 | 449 | 3.0 | 70 | 16% | 18 |