Performance & Skills Dashboard
| Agent | API | Active Directory | Agent | Assets | Authentication | Billing | Compliance | Database | Integration | Networking | Notifications | Osquery | Other | Patch Management | Reports | Scanning | Security | Vulnerability |
Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ConnectSecure Dev |
77
|
77
|
77
|
76
|
75
|
78
|
78
|
71
|
76
|
67
|
76
|
31
|
70
|
77
|
77
|
77
|
76
|
77
|
1316 |
| Kylie Esperanza |
35
|
48
|
77
|
74
|
77
|
69
|
45
|
22
|
77
|
34
|
77
|
-
|
71
|
77
|
77
|
77
|
28
|
77
|
1041 |
| Sherry McManus |
39
|
33
|
77
|
77
|
77
|
39
|
41
|
24
|
77
|
42
|
74
|
17
|
70
|
78
|
77
|
77
|
23
|
77
|
1018 |
| Ann Ali |
45
|
30
|
77
|
76
|
77
|
69
|
47
|
20
|
68
|
27
|
77
|
20
|
71
|
50
|
77
|
77
|
34
|
77
|
1018 |
| Chaitanya C |
45
|
38
|
77
|
76
|
77
|
47
|
30
|
25
|
73
|
43
|
41
|
22
|
70
|
77
|
77
|
77
|
38
|
77
|
1009 |
| Simone Walter |
21
|
33
|
77
|
68
|
76
|
42
|
42
|
17
|
62
|
37
|
41
|
-
|
71
|
51
|
77
|
74
|
29
|
77
|
894 |
| Abhi Singh |
78
|
36
|
71
|
44
|
77
|
23
|
27
|
17
|
68
|
28
|
41
|
-
|
35
|
41
|
77
|
77
|
17
|
59
|
817 |
| Aljo T J |
30
|
31
|
78
|
46
|
52
|
26
|
41
|
-
|
29
|
23
|
23
|
-
|
70
|
47
|
74
|
77
|
22
|
77
|
746 |
| Cyrus Esperanza |
21
|
26
|
77
|
28
|
60
|
45
|
32
|
20
|
22
|
24
|
35
|
21
|
71
|
35
|
41
|
53
|
20
|
74
|
705 |
| Doug Mooney |
-
|
30
|
78
|
41
|
47
|
17
|
24
|
19
|
51
|
17
|
30
|
20
|
70
|
44
|
32
|
65
|
23
|
29
|
636 |
| Vrushali Parkar |
20
|
20
|
51
|
33
|
70
|
78
|
27
|
-
|
43
|
17
|
47
|
-
|
70
|
20
|
44
|
23
|
17
|
21
|
602 |
| Juliet Hinkley |
24
|
67
|
39
|
28
|
31
|
27
|
33
|
20
|
24
|
17
|
31
|
17
|
70
|
36
|
38
|
23
|
20
|
41
|
584 |
| Barsha Ghosh |
17
|
17
|
37
|
23
|
30
|
24
|
21
|
25
|
40
|
-
|
26
|
-
|
71
|
-
|
62
|
44
|
20
|
30
|
486 |
| Anupriya S L |
29
|
20
|
75
|
25
|
52
|
24
|
-
|
23
|
24
|
20
|
24
|
-
|
13
|
26
|
30
|
44
|
-
|
44
|
471 |
| James McCallum |
-
|
24
|
46
|
17
|
42
|
78
|
21
|
-
|
25
|
-
|
22
|
-
|
71
|
20
|
20
|
20
|
20
|
20
|
446 |
| ConnectSecure QA Team |
24
|
26
|
22
|
20
|
27
|
20
|
21
|
20
|
21
|
17
|
22
|
-
|
70
|
20
|
20
|
22
|
20
|
24
|
416 |
| Madhu ~ |
20
|
20
|
28
|
22
|
20
|
20
|
20
|
-
|
26
|
20
|
28
|
20
|
70
|
23
|
20
|
17
|
17
|
23
|
413 |
| Richa Singhal |
-
|
23
|
26
|
26
|
22
|
20
|
20
|
22
|
22
|
17
|
20
|
-
|
70
|
27
|
24
|
26
|
17
|
24
|
404 |
| Jason Calderin |
-
|
38
|
30
|
17
|
17
|
30
|
-
|
-
|
20
|
17
|
20
|
-
|
70
|
23
|
20
|
17
|
17
|
20
|
355 |
| Gianna Ranallo |
-
|
-
|
32
|
20
|
39
|
-
|
-
|
-
|
23
|
17
|
21
|
-
|
25
|
27
|
33
|
21
|
-
|
38
|
296 |
| Tyler Gardner |
-
|
20
|
23
|
-
|
27
|
78
|
-
|
-
|
-
|
-
|
20
|
-
|
74
|
-
|
-
|
-
|
17
|
-
|
258 |
| Nick Benitz |
-
|
32
|
17
|
20
|
-
|
45
|
21
|
-
|
-
|
-
|
-
|
20
|
69
|
-
|
17
|
15
|
-
|
-
|
256 |
| Siranjeevi Ravichandran |
22
|
-
|
26
|
-
|
21
|
-
|
-
|
22
|
21
|
-
|
20
|
-
|
37
|
-
|
22
|
20
|
-
|
-
|
210 |
| Sreejith Ravindran |
-
|
-
|
-
|
-
|
-
|
-
|
43
|
-
|
20
|
-
|
-
|
-
|
13
|
-
|
-
|
-
|
-
|
-
|
76 |
| Tanushreeb Behera |
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
13
|
-
|
20
|
-
|
-
|
-
|
33 |
| David Pirtle |
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
-
|
13
|
-
|
-
|
-
|
-
|
-
|
13 |
| Agent | Total | Resolved | Avg Days | SLA Miss | Miss Rate | Open |
|---|---|---|---|---|---|---|
| Sreejith Ravindran | 12 | 9 | 18.2 | 7 | 78% | 3 |
| Abhi Singh | 204 | 185 | 10.1 | 75 | 41% | 19 |
| Richa Singhal | 118 | 118 | 9.9 | 68 | 58% | 0 |
| ConnectSecure QA Team | 110 | 110 | 9.6 | 45 | 41% | 0 |
| Chaitanya C | 860 | 829 | 9.5 | 343 | 41% | 31 |
| Anupriya S L | 93 | 73 | 9.5 | 33 | 45% | 20 |
| Madhu ~ | 62 | 62 | 9.4 | 33 | 53% | 0 |